The Company Halcyon’s mission is to improve people’s lives by creating and managing magnificent, secure, masterplanned communities for Australia’s over 50s.
With a reputation for quality, value, community service and innovation we are a multi-national award winner in providing luxurious lifestyle communities in South East Queensland.
Ultimately, we seek to provide outstanding value and a lifestyle for our home owners that promotes the freedom and flexibility to enjoy the best years of their lives.
The Role Become an integral part of our team by providing high level support to the Community Manager within a fast paced and fast-growing community of over 50’s homeowners.
Your exceptional inter-personal skills will be crucial in this dynamic and varied role where every day is different.
You’re proven capabilities in delivering excellence across customer support and utilising advanced problem solving will be pivotal to your ongoing success.
Opportunity to progress to a Community Manager role.
Your Responsibilities - Provide strong administrative support to the Community Manager and Project Director.
- Assisting Community Manager with homeowners’ queries and concerns.
- Building positive relationships with homeowners
- Ensure all paperwork, documentation, emails and phone calls are dealt with in a timely manner
- Assisting with the day to day running of the community as requested by the Community Manager
- Undertake all community administrative requirements and assist with the cohesion between the Sales and Housing teams and Management.
- Complete daily, monthly tasks for the Finance team
- Actively participate in home owner functions
- Preparation of paperwork to all new home owners settling into homes
- Ensuring all legislative and regulatory compliance, guidelines and policies are followed at all time
- Attending meetings and take minutes as requested
- Staying up to date with all software updates and training
- Must have First Aid and CPR current certification (provided)
To be successful you must have: - Tertiary qualification/s in business management, community services or equivalent is desirable
- Knowledge of legislative requirements, processes, statutory and regulatory frameworks relating to all aspects of manufactured/residential homes will be highly regarded
- Strong negotiation and conflict management skills with the ability to drive positive outcomes
- Solid attention to detail
- Must be able to demonstrate excellent communication skills and advanced knowledge/application across the Microsoft Office suite.
We’re looking for someone with extraordinary qualities, because this is an extraordinary job. As well as working in a brilliant, fresh environment and company culture, on offer is a salary package which will compliment your skills and experience.
If this sounds like you, please submit your resume and a cover letter in Word or PDF format outlining your suitability for the role.
We’d like you to tell us why you are the best person for the job with the ability to enhance the Halcyon culture of exceeding the expectations. Due to the high volume of applications we generally receive, only shortlisted applicants will be contacted for a confidential discussion.
Please note that we will not accept unsolicited CVs from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers.